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Privacy and Cookies Policy


This Website may collect some Personal Data from its Users.

Types of Data collected
Contact form (this Website) and correspondence data

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. The correspondence data may be processed for the purposes of communicating with the User and record-keeping.Personal Data collected: email address, first name and last name, company’s details, communication content and metadata associated with the communication.

Mailing list or newsletter (this Website)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: email address.

Usage Data
Information collected automatically from this Website (or third party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

System logs and maintenance
For operation and maintenance purposes, this Website and any third party services may collect files that record interaction with this Website (System logs) or use for this purpose other Personal Data (such as IP Address).

Account and profile data
By creating account and/or profile on the Website, the User authorizes this Website to use these details for the purposes of operating the Website, providing and improving our services, enabling and monitoring your use of the Website and services as part of risk management procedures, ensuring the security of the Website and services, maintaining back-ups of our databases and communicating with the User. Personal Data collected: email address, first name and last name, address, telephone number, profile pictures, gender, date of birth, interests, educational details and employment details, company’s details.

Publication data
The website may process information that the User posts for publication on the Website or through our services. The publication data may be processed for the purposes of enabling such publication and administering the Website and services. Personal Data collected: email address, first name and last name, address, telephone number, publication pictures, gender, date of birth, interests, educational details and employment details, company’s details.

Providing personal data
The Personal Data is freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

All Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third party services used by this Website serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

The Data is processed at 55 Mangilik El avenue, Astana, Kazakhstan.

Retention time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services.
The Data Controller may disclose personal data of the User to any member of our group of companies (this means our subsidiaries, our holding company and all its subsidiaries) insofar as reasonably necessary.
The Data Controller may disclose personal data of the User to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes. The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services.

Legal action
In addition to the specific disclosures of personal data set out in this policy, the Data Controller may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This Website does not support “Do Not Track” requests. To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

The individual using this Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller and Owner
Astana International Exchange limited.
Owner contact email: [email protected]

This Website
The hardware or software tool by which the Personal Data of the User is collected.

Legal information
This privacy policy relates solely to this Website. Links to websites by other providers are not covered by this privacy policy.


Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website and to provide you with access to content. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

This Cookie Policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them. To review the privacy policies that apply to users of aix.kz, please read our Privacy Policy at https://www.aix.kz/privacy-policy/.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).

For now, the AIX collecting cookies for analytics purpose only in order to improve our website and to monitor the Website’s traffic and usage.

Your consent

The AIX web-site collects cookies irrespective of whether a user presses “Consent” button or not.

By continuing to use our website, you are agreeing that we may place cookies on your computer in order to analyze the way you use our website.

Types of Cookie

Cookies may be either “persistent” cookies or “session” cookies. The website uses persistent cookies.

A persistent cookie consent of a text file sent by a web server to a web browser, which allows us to collect and analyze (on an anonymous basis) traffic and use of the website, monitor the system and improve operating performance, for example, store your preferences to enhance your subsequent visits. It will not be automatically deleted when the browser is closed but is stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

A complete list of the cookies we use is set out in the table below.  This list (together with the rest of this policy) is subject to change from time to time.

Category of cookies Why we use these cookies

‘Functionality’ cookies are used to provide services or to remember settings to improve the users’ visit. Some Functionality cookies are necessary to allow the user to move around the website, use essential features like secure areas, and access and use mobile apps.

We use Functionality cookies to manage the registration of your account and for general administration purposes. These cookies are usually deleted when you log out, but may remain to remember your preferences and settings when you are logged out.

Security We use these cookies to help identify and prevent potential security risks.
Analytics and Performance

Performance’ cookies collect information about how you use our website (e.g., which pages you visit and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our content is.

We use performance cookies for:

  • Web analytics to provide anonymous statistics on how our website is used.
  • Error management to help us improve the website by measuring any errors that occur.
  • By using our website, you accept the use of ‘Performance’ cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.
Third Party cookies / Embedded Content

This website uses third party cookies from trusted third parties. Some third party cookies are necessary to allow you to access content provided on our website by one or more third parties. These cookies may also track your use of the website, including how long you spend on the website and the pages that you visit so that we can continue to provide engaging content.

Google Analytics are among the third party cookies used on this website. Google Analytics is a common and trusted analytics solution on the Web for helping us understand how you use our website and the ways that we can improve your experience.

For more information about Google analytic cookies, please see Google’s help pages and privacy policy:

Google’s Privacy Policy

Google Analytics Help pages

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our https://www.aix.kz/contact/